Sasquatch Camping does its best to make sure your products are working the way they should. Because we love our customers and believe in our products, we warrant all of our hammocks for LIFE!
PLEASE NOTE This warranty only covers manufacturing defects and does not cover:
- Damage caused by accident
- Improper care
- Normal wear and tear
- Breakdown of colors and materials due to sun exposure
- After-market modifications
- For more information about keeping your gear in good condition, please visit our FAQs Page
Return for Replacement
Sasquatch Camping will replace any product due to manufacturing defects. You have to send us the product for inspection, we will then send you a replacement.
Return for Refund
Alternatively, Sasquatch Camping can fully refund your product. You will have to send your defective product to us for inspection.
Return for Exchange
Sasquatch Camping is happy to exchange product for an alternate color or style. Product must be returned unused within two weeks of purchase. Returned product, once evaluated, will be swapped for the preferred item.