FAQs

Customer Service / FAQ

I’m new to hammocking. What do I need to get started?

All our hammocks come with a set of carabiners and tree friendly straps, which is everything you need! Here is a video of how to set up your hammock.

 

How do I wash my Sasquatch Camping Hammock?

We recommend either machine washing your hammock in a front loading washer or hand washing your hammock.

If you are going to machine wash your hammock we recommend first removing the carabiners (no need to untie any knots), then washing on cool in a front load washer (no agitator) on the delicate cycle with a mild detergent.

If you are going to hand wash your hammock, we recommend using a bucket, sink, or bath tub with the same type of detergents listed above.

Do not put the hammocks in the dryer. Hang or lay flat to dry.

How do I use and care for my Sasquatch Camping Hammock?

Check your gear before each use to ensure it is in good, working condition. Safety first!

UV damage causes your hammock to fade in color and become brittle which will lead to tearing. Do not leave your hammock out of doors year round, instead keep if fresh by storing it in its attached stuff sack in a cool, dry space when not in use.

In set up, make sure your straps are securely wrapped and the carabiners are closed. Sit slowly in your hammock to make sure your hang is secure. Refer to our product tag attached to your hammock.

While hammocking, remember to remove any sharp objects from your person, i.e. pocket knives, car keys, sharp jewelry etc..

Remember that puppies love hammocking, too, but they’ve got sharp nails so hammock with caution. 

Remember: using any hammock carries inherent risk. Accidents happen. Use with caution.

For more information, learn how about Responsible Hammocking

 

Do I need straps to hang the hammock?

Our Straps make the set up process extremely quick and easy.

You don’t need any knowledge of knots, the Straps simply wrap around your object and tighten on themselves. With regular rope, you need to find objects that are exactly 10 feet apart. This is not the case with our provided straps

Once you get your Straps tight around your mounting objects, you are left with several loops that hang off and allow you to play with  more space between your mounting points, giving you almost endless possibilities to where you can hang your hammock.

 

Are Sasquatch Camping hammocks breathable?

All our hammocks are made of porous, breathable nylon taffeta. This breathable quality lends itself to a cool, comfortable hammock experience.